
Refund Policy
Refund Policy:
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Generally, no refunds are given. This applies to prepaid services, unused packages, and gift cards.
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Refunds are given only upon complete investigation of the reasons. This implies that refunds are exceptional and require a specific review process.
Cancellation and Rescheduling Policy:
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Read the policy agreements carefully before booking.
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24-Hour Window: If you need to cancel or reschedule, you must do so within a 24-hour allotted window before your appointment.
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Rescheduling: To reschedule, you can either:
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Go to the website.
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Text or call the studio.
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Reschedule Fee: There is a $50 reschedule fee.
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Funds for Future Booking: If you cancel the appointment within the allotted 24-hour time frame, the funds will revert to your account for a future booking at Christina's Healing Hands Massage Therapy and Wellness (CHHMT).