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Refund Policy

Refund Policy:

  • Generally, no refunds are given. This applies to prepaid services, unused packages, and gift cards.

  • Refunds are given only upon complete investigation of the reasons. This implies that refunds are exceptional and require a specific review process.

Cancellation and Rescheduling Policy:

  • Read the policy agreements carefully before booking.

  • 24-Hour Window: If you need to cancel or reschedule, you must do so within a 24-hour allotted window before your appointment.

  • Rescheduling: To reschedule, you can either:

    • Go to the website.

    • Text or call the studio.

  • Reschedule Fee: There is a $50 reschedule fee.

  • Funds for Future Booking: If you cancel the appointment within the allotted 24-hour time frame, the funds will revert to your account for a future booking at Christina's Healing Hands Massage Therapy and Wellness (CHHMT).

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